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Privacy Notice
Last updated: 1 August 2026
Kings Logistics Services Ltd respects your privacy and is committed to protecting your personal information.
Who we are
Kings Logistics Services Ltd is the data controller responsible for your personal information.
Company number: 16165066
Registered office: 171 Slade Road, Clacton-on-Sea, England, CO15 5EG
Email: info@kingslogisticsservices.co.uk
Telephone: 0330 043 5237
Information we collect
We may collect:
- Your name, business name and contact details.
- Collection and delivery addresses.
- Quote, booking, job and invoice information.
- Delivery instructions and communications.
- Driver location and delivery progress information.
- Collection and delivery photographs.
- Recipient names, signatures and proof-of-delivery notes.
- Payment and transaction information.
How we use your information
We use personal information to:
- Prepare quotes and manage bookings.
- Collect, transport and deliver goods.
- Send collection and delivery updates.
- Provide proof of collection and delivery.
- Process payments and issue invoices.
- Respond to questions, complaints or claims.
- Prevent fraud and protect our business.
- Meet our legal and accounting obligations.
Our lawful reasons
We process personal information when it is necessary to perform a contract, comply with the law, protect our legitimate business interests or where you have provided consent.
Driver location information
Driver location may be recorded while completing delivery work. This helps us manage jobs, provide delivery updates, improve safety and investigate delivery queries. It is not intended for unnecessary monitoring outside working activity.
Photographs and signatures
Photographs and signatures may be collected as evidence of collection or delivery. Drivers should avoid unnecessarily photographing faces, vehicle registration numbers or unrelated private information.
Who we share information with
Where necessary, information may be shared with:
- Assigned drivers and approved subcontractors.
- Customers and delivery recipients.
- Hosting, database, email and technology providers.
- Insurers, professional advisers and payment providers.
- Regulators, law-enforcement bodies or courts when legally required.
We do not sell personal information.
How long we keep information
We normally keep:
- Invoices and essential financial records for six years.
- Essential job and proof-of-delivery records for up to six years.
- Collection photographs, delivery photographs and signatures for two years.
- Detailed driver location information for 90 days.
Information may be retained for longer when required for a complaint, insurance claim, legal dispute or other legal obligation.
International transfers
Some service providers may process information outside the United Kingdom. Where this happens, we require appropriate legal and security safeguards.
Security
We use reasonable technical and organisational measures to protect personal information from unauthorised access, loss, alteration or disclosure. Access is restricted to people who need the information for their work.
Your rights
Depending on the circumstances, you may have the right to:
- Request a copy of your personal information.
- Ask us to correct inaccurate information.
- Ask us to erase information.
- Restrict or object to processing.
- Request the transfer of certain information.
- Withdraw consent where processing is based on consent.
To exercise your rights, contact us using the details above.
You can also complain to the Information Commissioner’s Office at www.ico.org.uk.
Changes to this notice
We may update this Privacy Notice when our services, systems or legal obligations change. The latest version will be displayed on this website.